REPLACING COMPETITOR'S SOLUTIONS WITH PSS |
"As a sporting goods manufacturer with multiple product lines and both mass merchant and individual distributors as customers, we have a wide variety of shipping scenarios and business rules. When we implemented our new ERP system, we attempted to integrate an existing Kewill application. After a full year of extraordinarily complicated daily processing and multi-platform integration hiccups, we turned to SCI (Software Co-Op). The SCI staff was able to quickly understand our requirements and provide a flexible yet stable interface. Our shipping application now resides on the same system as our order-fulfillment application, and shares the same database. Our integration issues have disappeared and we can focus more energy on shipping product to our customers. I would gladly recommend the Parcel Shipping System as a viable alternative."
--- Kim Allison - Vice President of Information Systems
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"We sell garments for the junior and “tween” markets. Our distribution center in New Jersey services more than 500 stores, primarily in shopping malls around the country and in the Caribbean. We ship in excess of 4,000 parcels per day in our busy season and each of our shipping lanes is able to process parcels to be shipped through the major small parcel or LTL carriers."
"Our shipping requirements and business rules are very complicated, and we were particularly impressed by Software Co-Op’s (SCI) ability to quickly and completely understand our operation. The staff at SCI are not only shipping system experts but they are application and integration experts. Our order processing application resides on a UNIX host located in our corporate office and our distribution center processes those orders through an interface with our host. Kewill was unable to complete in 2 years what SCI completed in 3 months. Needless to say, I can recommend the Parcel Shipping System and the staff at SCI."
--- Steve Paruolo - VP and Distribution Director
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PSS Telnet |
"We installed PSS Telnet under crisis conditions and found the software to work exactly as promised. Our shipping department used dumb terminals and port controllers previous to switching to PSS Telnet and the difference is like night and day. The shipping clerks especially appreciate the ability to set up colors and fonts and that PSS Telnet is very easy to launch using the ICONS toolbar. We were able to connect our existing scales, printers and scanners to PSS Telnet without complication. We plan to use the electronic invoice and email shipment notification features soon. This product will certainly meet our future shipping needs." --- Pamela Friedman - Controller
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Rate Updates |
"I went to your web-site for the new rates for UPS and FedEx, and I wanted to tell all of you that your instructions were great! I did not have a problem at all while upgrading the new rates. Thank-you for making it so easy."
--- Randi Lundell - Systems Support
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Platform Change |
"PSS has been a workhorse for over ten years. In that time, it has proven its flexibility by accommodating all of our shipping needs, including specialized reporting for our wholesale and dropship customers. After the corporate decision was made to replace our old application running on an IBM RS6000 with AIX O/S and IBM Universe database application, one of our primary requirements was that whatever new system we choose, it must provide all of the functionality of PSS. Fortunately, we learned that PSS was able to read and write directly into various 'relational databases' such as Oracle or DB2. We chose an application system using the Oracle database system running on a Compaq Server running Microsoft Windows 2000 Server. It was chaotic, to say the least, converting and training the staff to use the new application software in the time allotted. Fortunately, our warehouse personnel needed no training at all. SCI programmers mapped our Oracle tables to PSS. I never expected that its flexibility extended to platform and database changes. I thank you, management thanks you, but most of all our shipping department thanks you."
--- Roger Glenfield - MIS Director
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UPS Host Manifest Upload (HMU) |
"The HMU process has been working out great. So far we have had no problems on either side of the process, uploading the PLD file or on the billing side. The best thing is, we quit receiving calls from UPS telling us we need to resend a bunch of days because they never received them!"
--- Shawn Butella - Programmer/ Analyst
"We are successfully uploading HMU, and have not experienced any errors at all. Everything is working great!"
--- Ron Merrell, Programmer/Analyst
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General |
"Any additional support needs have been addressed quickly and cleanly."
--- Paul Gruhn - System Development Manager
"PSS gave us seamless integration with our existing system."
"PSS allowed us to increase the number of packages we ship daily by 300 percent, without the need for additional resources."
--- Tom Gallmeier - Programmer/Analyst
"The documentation was very well organized and easily understood."
--- Ann Killeen - Director of MIS |
